Privacy Policy
Welcome to Val Créditance. We attach paramount importance to the protection of your privacy, particularly within the complex ecosystem of digital assets and financial market analysis. This policy details our operational standards regarding the collection, use, and security of your personal data when using our platform, our analytical tools, and your management interfaces. Our commitment is to ensure full transparency in accordance with the legal provisions in force in France.
Categories of Data Collected
To maintain a secure and high-performing fintech environment, we process the following types of data:
Identity and Contact Information Basic data such as your full name, your email address, and your phone number, collected when creating your account or during your interactions with our customer service.
Verification and Compliance Data Where applicable, to ensure the integrity of our services, we may collect identification documents to validate your profile in accordance with our fraud prevention protocols.
Technical and Navigation Identifiers Automated collection of IP addresses, browser types, device metadata, and system logs necessary for secure authentication and network monitoring.
Activity Metadata and Usage Analysis Information on your use of our market tools and dashboard navigation. This data allows for technical optimization without involving direct asset custody by us.
Legal Bases for Processing
We process your data based on contractual necessity (performance of our services), our legitimate interests for platform security, compliance with our legal obligations in France, and, where applicable, your consent for personalized communications.
Operational Use of Information
Val Créditance uses your information for user onboarding, account management, fraud prevention, and technical support. Marketing communications are only carried out based on your explicit choice (opt-in), modifiable at any time in your profile preferences.
Data Sharing and Retention
Your data is never sold to third parties. It may be shared with selected technical providers (hosting, security analysis, identity verification) solely for the needs of the service. We retain your information for the duration necessary for our purposes or according to legal retention periods. Transfers outside Europe are governed by standard contractual clauses.
Security and User Rights
We apply rigorous security measures to protect your information, although no digital transmission method is infallible. You have rights of access, rectification, erasure, restriction, and objection. Requests can be submitted to our support team; identity verification will be performed to ensure the confidentiality of your information.
Policy Updates
Any modification is notified via the platform or by email. We invite you to regularly consult this document to stay informed of our privacy practices.
Last updated: April 13, 2026